Personal Information Protection Policy

At Casa Madera Floors Inc., we are committed to providing our clients with exceptional service.
As providing this service may involve the collection, use, and disclosure of some personal information
about our clients, protecting their personal information is one of our highest priorities.

While we have always respected our clients’ privacy and safeguarded their personal information,
we have strengthened our commitment to protecting personal information as a result of British
Columbia’s Personal Information Protection Act (PIPA). PIPA, which came into effect on
January 1, 2004, sets out the ground rules for how B.C. businesses and not-for-profit organizations
may collect, use and disclose personal information.

We will inform our clients of why and how we collect, use and disclose their personal information,
obtain their consent where required, and only handle their personal information in a manner that is
reasonable person would consider appropriate in the circumstances.

This Personal Information Protection Policy, in compliance with PIPA, outlines the principles
and practices we will follow in protecting clients’ personal information. Our privacy commitment
includes ensuring the accuracy, confidentiality, and security of our clients’ personal information
and allowing our clients’ to request access to, and correction of, their personal information.